About

Experts in student accommodation

As a leading global student accommodation provider, we are home to over 12,000 students across 27 locations in the UK and 45,000 worldwide. 

We are proud to offer our residents a home away from home. Tailored to the unique culture of their campus, university or city, our communities provide our residents with safe, secure and sociable villages where they can live, learn and grow.  

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Village Life

We deliver a free events programme, Village Life, throughout the year to ensure students make the most of their university experience, right from the start.  

Activities are ever-changing, dependent on the needs and wants of our residents. 

They’re a chance to make new friends, learn new skills and gain new experiences, whilst having fun.  

University partnerships are at the core of what we do

It’s not just our communities that sets us apart. Our work is underpinned by the philosophy of partnerships which is why we hold 12 long-term, thriving relationships with universities and higher education institutions in the UK alone.  

79% of our +12,000 beds are operated in partnership with a university, working together to deliver vibrant, engaging and supported accommodation.  

We deliver tailored solutions so institutions can provide high quality accommodation, created specifically for the unique demographic of their students. By developing sustainable, long-term relationships with each institution we work with, we are able to deliver memorable residential experiences to support University recruitment and retention goals. 

Short Stays

You don’t need to be a full-time student to stay with us! We offer a range of affordable and flexible accommodation options for business, education and leisure during the summer months (and in some locations, year-round).  

As well as great bedroom and living facilities, many of our villages also offer access to an on-site gym or local sports facilities, cinema rooms, laundry facilities, large communal areas, parking and great outdoor spaces. 

We work with our university partners to offer fully bespoke packages for groups, which can include catering, classroom, conference and sports facilities. 

Your safety is our number one priority

We want you to feel comfortable and supported whilst living with us. That’s why we’ve introduced a range of measures to give you peace of mind and ensure you feel as safe as possible during your stay.

Residents and staff will be required to adhere to social distancing rules in line with government guidance.

The number of people allowed in lifts, laundry and communal spaces at any one time will be restricted and there will be a one-way system throughout our villages

Onsite maintenance and housekeepers

All of our villages have a dedicated housekeeping and maintenance team who keep our buildings clean, hygienic and well maintained at all times.

If our team members need to access your room for maintenance or housekeeping reasons, you will be given prior notice and they will ensure they do so safely.

Enhanced cleaning and hygiene

An enhanced cleaning regime has been introduced, including regular cleaning of all communal high touch points such as handrails, door handles and push buttons to ensure that we maintain hygiene within our villages.

Hand sanitiser stations are being installed at entry and exit points in our villages.

Dedicated support if you need to self-isolate

If you are showing symptoms of coronavirus or have been in contact with someone who has tested positive, you should self-isolate. You must let your reception team know by texting the Customer Contact Village on 0161 850 6664 who will organise for help and support, should you need it.

Multi-channel communication

There are multiple ways to stay connected with your village team if you prefer to limit your face to face interactions. You can contact the Customer Contact Village by calling 0161 850 6664 or speaking to them via webchat which is accessible on the contact page. They will then pass on any important information about yourself to your village team.

Staff available 24/7

Our friendly village teams work around the clock, every day of the year, to ensure you always have someone to speak to should you need our help or support.

Socially safe Village Life programme

We will be adding more virtual events to our Village Life events programme as well as more face to face events for smaller groups to ensure you can engage with your village community safely.