Get in touch

Our help and advice sections have lots of helpful tips on living with us and our most FAQs. We also have dedicated pages for international students and parents as well as what measure we have in place for keeping you safe.

To access your account, make a payment, or to view the details of a current or future booking please log into your student portal.

For details on what to expect when you move in, booking a timeslot and what to bring, please visit the living with us page on our website or ‘Your Village’ tab in the portal.

If you can’t find the information you need, you can contact our support team using the form below. We will aim to get back to you within 5 working days during normal operating times but this may be longer during peak times.

 

 

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Albert Court

Albert Court

Albert Court, 211 London Road, Liverpool, L3 8JD
Out of hours number: (44) 7921 897 514

Arena Village

Arena Village

Arena Village, Jacob Street, Leeds, LS2 8BR
Out of hours number (44) 7921 897 498

Burley Road

Burley Road

5 Burley Road, Leeds, LS3 1LN
Out of hours number (44) 7725 187 618

Belgrave View

Belgrave View

1 Belgrave, Middleway, Birmingham, B5 7AJ
Out of hours number (44) 7921 897 492

Bonington Student Village

Bonington Student Village

College Road, Sutton Bonington, Leicestershire, LE12 5RD
Out of hours number (44) 7796 898 857

Chesil House

Chesil House

Chesil House, 1 Madeira Rd, Bournemouth, BH11AQ
Out of hours number (44) 7715 900 626

Cranborne House

Cranborne House

Cranborne House, St. Paul’s Place, Bournemouth, BH8 8HF
Out of hours number (44) 7921 897 508

Lyme Regis House

Lyme Regis House

69 Holdenhurst Road, Bournemouth, BH8 8FT
Out of hours number (44) 7715 900 625

Okeford House

Okeford House

3 Crimea Rd, Bournemouth, BH9 1AR
Out of hours number (44) 7715 922 627

Chesterman House

Chesterman House

Chesterman House, 334 New Cross Rd, New Cross, London, SE14 6AG
Out of hours number (44) 7557 230 574

McMillan Student Village

McMillan Student Village

Creek Road, Greenwich, London, SE8 3BU
Out of hours number (44) 7970 847 154

Surrey House

Surrey House

80 Lewisham Way, New Cross, London, SE14 6PB
Out of hours number (44) 7483 040 781

Raymont Hall

Raymont Hall

57-63 Wickham Rd, Brockley, London, SE4 1LX
Out of hours number (44) 7711 761 069

Prince Consort Village

Prince Consort Village

230 Goldhawk Road, London, W12 9PL
Out of hours number (44) 7764 961 870

Fitzroy and Wenlock Courts

Fitzroy and Wenlock Courts

Vicarage Street, Luton, Bedfordshire, LU1 3FA
Out of hours number (44) 7808 770 659

John Lester and Eddie Colman Courts

John Lester and Eddie Colman Courts

Meyrick Road, Salford, M6 5HE
Out of hours number (44) 7803 149 902

Peel Park Quarter

Peel Park Quarter

University Road, Salford, M5 4NJ
Out of hours number (44) 7711 761 084

Newport Student Village

Newport Student Village

Endeavour House, Usk Way, Newport, NP20 2DZ
Out of hours number (44) 7921 897 494

Rusholme Place

Rusholme Place

Rusholme Place, Manchester, M14 5TE
Out of hours number (44) 7715 900 827

Polhill Avenue

Polhill Avenue

Polhill Avenue, Bedford, Bedfordshire, MK41 9EA
Out of hours number (44) 7824 527 537