Our help and advice sections have lots of helpful tips on living with us and our most FAQs. We also have dedicated pages for international students and parents as well as what measure we have in place for keeping you safe.
To access your account, make a payment, or to view the details of a current or future booking please log into your student portal.
For details on what to expect when you move in, booking a timeslot and what to bring, please visit the living with us page on our website or ‘Your Village’ tab in the portal.
If you can’t find the information you need, you can contact our support team using the form below. We will aim to get back to you within 5 working days during normal operating times but this may be longer during peak times.